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Frequently Asked Question
You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
You can use all the major credit cards.
If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact info@mxisecurity.com
f you have question regarding our online store (ordering, account questions, technical questions), please contact info@mxisecurity.com
Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.
Sure, If you want to return a product, please contact info@mxisecurity.com
About 10-12 business days with FedEx/DHL, the Shipping time will be confirmed on the order confirmation document.
Our offices is located in NY, Miami and the sunny Hermosa Beach, California, just a few steps from the Pacific Ocean and the kind of people who say “gnarly” (really).
We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us using our returns page and make a new purchase for the item or items you want through our site.